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Home > Shipping Policy

   
  All orders will be shipped via UPS or FEDEX ground free of charge. Items that can not be shipped UPS or FEDEX such as some furniture items and items that weight over 70 pounds will be shipped via freight. Customer will be responsible for additional freight charges.
Our products are shipped from over 100 warehouses strategically located in the USA so that our customers can receive their products in 1 to 3 business days on ground delivery.

Overnight orders will be delivered in 1-2 business days and second day orders will be delivered in 2-3 business days at an additional charge. Please call (800) 699-6292 or email sales@newyorkinkjet.com to get rates. Delivery time is based upon item availability and the shipping time for merchandise ordered. (see table below...)

 
Shipping Method   Delivery Time Cost Cost (Office Supplies)
Standard 1 to 3 business days Dependent on weight Free on orders over $100!* Minimum purchase amount is $100 on all orders.
Second Day Air 2 to 3 business days Dependent on weight Dependent on weight. Call for current rates.
Next Day Air 1 to 2 business days Dependent on weight Dependent on weight.

* Excluding cartons of paper and furniture items. Free freight includes all other office supplies, cleaning supplies and all
   other products.

To place an overnight or second day order, you may use this web site or call our toll free number:
 (800) 699-6292  (M-F 9AM - 6PM EST)

Please note: The following two scenarios may produce additional shipping charges.
     1. Inside delivery (ie. carrying heavy furniture up flights of stairs)
     2. Shipments to Hawaii, Alaska, Puerto Rico, Virgin Islands, APO and FPO, must go Second Day ,Next Day Air or US Mail, as
          Ground shipping is not available..

Items that cannot be shipped UPS
Items that are notated "Cannot Ship UPS" cannot be shipped via UPS because of their weight or dimensions. In this case, we use a private freight company to ship the item.

Please note:
If customer is not available upon delivery, freight carrier will attempt to contact customer. If customer is unable to be reached merchandise will be returned to warehouse and customer will be responsible for all freight and/or storage fees from the freight carrier. Freight deliveries can take anywhere from 3-10 business days to arrive to customer. New York Inkjet will ship from the warehouse nearest for expedited delivery time.
Please note: Some residential deliveries via freight may incur an additional freight fee decided by the freight company.
Please note: Heavier merchandise may also increase freight fee such as cartons of paper or folders. If your order requires an adjusted freight fee you will be contacted by customer service.


FREE Shipping

We offer free shipping on all office and supplies orders over $100 that are shipping to the 48 contiguous U.S. states. At this time, we are unable to offer free shipping to Alaska, Hawaii, and on APO / FPO orders.

  *Please note: Inside Delivery (ie. carrying heavy furniture upstairs) may produce additional shipping charges.

Please note: Some residential deliveries via freight may incur an additional freight fee decided by the freight company.


Next Day Delivery

Next day delivery is available when ordering before 1:00 PM EST, when the item is in stock, and when the destination address is in the continental United States.
 

 

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775 Brooklyn Avenue, Baldwin, NY 11510
Phone: 1.800.699.6292 FAX: 1.516.223.1188  E-Mail: sales@newyorkinkjet.com
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